May I speak to ( Customer Name ) Or ( The person who make banking decisions ) ?
Hi ( Mr./Ms. Customer Name ) can I have a minute of your time. My name is ( Agent Name ) from NetSpend online banking. I am calling to offer our free checking or savings account. Do you need a Free Checking’s or Savings account ? It doesn't cost you anything to sing up Its free to sign up for a checking or savings account
No credit checks , Bad credit accepted
If customer say “ Yes or Ok Agent say : It is no cost for you to sign up.
what would you be using this account for?
Listen to the customer and proceed with ..Ok…
Go to the next step
Customer says “ No Agents say : You can use our free debit card with a Visa or Master card logo for a alternative to load money on card , Pay bills , make purchases online or at any gas stations and much more instead of using your personal bank account
If customer says Yes proceed with next steps
If customer says “ No Agent say: Thank you for your time and you have a great day !!!
If customer is interested in being a Net Spend customer Agent Say : To get started I will have to collect some information from you to get you signed up for a free checking or savings account
May I have your First and Last Name Please and could you spell it ?
May I have your home Address Please ?
Your City ?
Your State and Zipcode ?
May I have your email address Please ?
If Customer dont want to give information over the phone Agent should ask customer for their email address and send them this link copy and paste this link to their email : https://www.netspend.com/get-a-prepaid-card/?aid=RAF_1&site_id=RAF_OAC_URL&uref=7328910950
If customer give email address Agent say : You should receive an email shortly from us. Please follow the directions in your email and you will receive a $20.00 deposit in your netspend account once you add $40.00 to your account. You will receive your card in the next 5 to 7 business days. You can call us to activate your card or visit our website at www.netspend.com and click on the the link where it says activate. Thanks for banking with us and you have a great day !!!
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Hours Of Operation
Mon - Sat 8am to 7pm est
Call Us At 215-254-5002
Office Closed on Sundays
Human Resources can be reached through email at