The purpose for the Call Flow Script is to flow through your calls easy as possible. Read call script as though you are talking with the customer on the phone and not just read word for word flow through the script. Stay with the script and read verbatim until you feel comfortable to change scripting as needed do not change the pitch of the script.
As Agents look through the Scripts for campaign you are calling for be as professional as possible. Agents will find that it will be most helpful to navigate through the call and help close the sale or setting appointments. It is mandatory to collect customers demographics contact information for our records.
Example Below:
Campaigns
When logging into campaigns look for the asteric* next to the campaign Name which means its an active Campaign to start working on the script and making outbound calls. A password will be provided to Agent to log into the campaign is where you will have a script to guide you through the call flow. Practice as needed before taking live calls.
Use sites to search businesses such as:
LinkedIn: www.linkedin.com,
Yellowpages: www.yellowpages.com
Test Trucking Leads : https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Contact Out: https://contactout.com/register?from=login-register
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